Current Info

Dear guests,

we are pleased to welcome you back to our hotel, wellness area and restaurant after a 6 month break!

As long as the 7-day incidence in the district of Lörrach remains below 35, the presentation of a negative test is no longer necessary for both the hotel and the restaurant. We look forward to welcoming you thus also spontaneously.

1.) when booking the normal/flexible rates for a period from 01.06.2022.

Cancellation up to 14 days before arrival: Cancellation free of charge is possible up to 14 days before arrival
Cancellation from 13 to 4 days before arrival: In case of cancellation from 13 to 4 days before arrival, 50% of the total price will be charged as cancellation fee.
Cancellation 3 days or more prior to arrival:  For cancellations 3 days or more prior to arrival, we must charge 80% cancellation fee. Please note that special cancellation conditions apply during public holidays and holiday periods - see the point "further changes".

2.) when booking the non-refundable rate incl. price advantage

 no free cancellation is possible. In case of cancellation, 90 % of the total price will be charged as cancellation fee.

3.) when booking over public holidays (incl. 1 August) from 01.10.2021 as well as during the Christmas holidays and Shrovetide

Cancellation up to 28 days before arrival: Cancellation free of charge up to 28 days prior to arrival.
Cancellation from 27 to 4 days before arrival: Cancellation 27 to 4 days prior to arrival: 50% of the total price will be charged as cancellation fee.
Cancellation 3 days or more before arrival: Cancellation 3 days or more prior to arrival will incur an 80% cancellation fee.

Further changes

a) These conditions also apply in the event of changes to the number of rooms or persons, the time of arrival or departure.

b) Group conditions from 4 rooms

All bookings of 4 rooms or more are subject to our group policy.

Cancellation up to 28 days before arrival: free cancellation possible up to 28 days before arrival.
Cancellation from 27 to 4 days before arrival: For cancellations from 27 to 4 days before arrival, 50% of the total price will be charged as a cancellation fee.
Cancellation 3 days or more prior to arrival: 80% cancellation fee.